Prepare and Serve Non-Alcoholic Drinks
Strand B

The purpose of this manual is to provide participants with the knowledge and skills to prepare and serve non-alcoholic drinks in a hospitality establishment.

Demonstrate Knowledge of Basic Food and Beverage Service Terminology
Strand B

The purpose of this manual is to provide you with the information and skills to demonstrate a knowledge of the basic terminology in the commercial food and beverage service, including different restaurant and hotel types, menu styles and courses.

Demonstrate Knowledge of Basic Food  Beverage Service Terminology
Strand B

The purpose of this manual is to provide you with the information  and skills to demonstrate a knowledge of the basic terminology  in the commercial food and beverage service, including different restaurant and hotel types, menu styles and courses.

Provide Porter Services
Strand B

The purpose of this manual is to give you the knowledge and skills to provide porter services. This includes the handling of guest arrivals and departures, handling guest luggage and responding to requests for bell desk services.