Frequently Asked Questions (FAQ)

Login

How can I login?

Simply click on the "login" button in the upper right corner of the page and fill in the form. Be sure to provide a valid username.

I forgot my password. How can I reset it?

Click on the “Forgot username or password?” link on the Login page and then enter the email address you used when you registered. A new email will be sent to you with instructions to reset your password.

What is the Default Password?

Password@1 to be changed upon first login.

I cannot login to the website. What should I do?

If you cannot login, try resetting your password by clicking on the “Forgot username or password?” link on the Login page and entering the email you used when you registered. If you still cannot log back in, contact eLearning support at support@nta.com.na.

I forgot my password. Can you send it to me?

For security reasons, we don’t have access to your password and are unable to send it to you. However, you can reset your password by clicking on the “Forgot username or password?” link on the Login page.

Can I update my personal information?

You can easily update most of your personal information, including your email and password. Your personal information page is accessed by clicking on your username in the upper right corner.

Taking a Course

When can I start my course and is there any cost associated with it?

You can start a course anytime and anywhere; there is no charge for taking the courses online or downloading them onto your PC.

I have logged in. How do I take a course?

Once you are logged in, click on “Courses” in the menu and then select the course of your interest.

What software do I need to run the course?

Moodle 4.0.

Can I take a course on my iPad?

Yes.

Can I print out the course?

For most courses, a text-only PDF (or learners’ notes) is provided for each lesson. There is a link to these files in the first screen of each lesson.