How can I login?
Simply click on the "login" button in the upper right corner of the page and fill in the form. Be sure to provide a valid username.
I forgot my password. How can I reset it?
Click on the “Forgot username or password?” link on the Login page and then enter the email address you used when you registered. A new email will be sent to you with instructions to reset your password.
What is the Default Password?
Password@1 to be changed upon first login.
I cannot login to the website. What should I do?
If you cannot login, try resetting your password by clicking on the “Forgot username or password?” link on the Login page and entering the email you used when you registered. A new email will be sent to this address with instructions to reset your password. If you follow these instructions and you still cannot log back in, you can contact us via eLearning support at support@nta.com.na. Please make sure that you provide us with the email address that you used when you registered with us originally.
I forgot my password. Can you send it to me?
For security reasons, we don’t have access to your password and are unable to send it to you. However, you can reset your password by clicking on the “Forgot username or password?” link on the Login page, and then enter the email address you used when you registered. A new email will be sent to this address with instructions to reset your password.
Can I update my personal information?
You can easily update most of your personal information, including your email and password. Your personal information page is accessed by clicking on your username in the upper right corner (near the Log-out link). This should be visible when you are logged in.
When can I start my course and is there any cost associated with it?
You can start a course anytime and anywhere; there is no charge for taking the courses online or downloading them onto your PC.
I have logged in. How do I take a course?
Once you are logged in, click on “Courses” in the menu and then select the course of your interest.
When I click on the “Access online version” link to take the course, nothing happens. What do I do?
Most of our courses open up in a separate popup window. In some cases, you or your browser could have enabled a popup blocking feature. It is normally not difficult to disable this feature. Please refer to your browser’s website for directions on how to disable popup blocking.
What software do I need to run the course?
Moodle 4.0
Can I take a course on my iPad?
Yes.
I have a bad internet connection. Can I download the course and take it offline?
Yes, you can. Most of our courses are available in a downloadable format. Once logged in, you will find a download link on the course description page, when available. The downloadable version runs on Windows PC without any additional software.
I downloaded the course, but it does not run on my Mac computer.
The downloadable versions of our courses are for Windows only.
I have a bad internet connection. Is it possible to send me the course on a CD-ROM or USB key?
Unfortunately not.
Can I print out the course?
For most courses, a text-only PDF (or learners’ notes) is provided for each lesson. There is a link to these files in the first screen of each lesson.
Can I take a course on my tablet or mobile device?
Yes, but using the Moodle app for cell phones.