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Provide a lost and found facility in a hospitality establishment

Prepare for and provide customer care in a hospitality establishment

Dispose of waste in a hospitality establishment

Conserve resources and report maintenance requirements

Demonstrate basic cleaning techniques for premises and equipment

Work with colleagues and customers in a culturally diverse hospitality environment

Use business communication devices in a hospitality establishment

Provide basic information on tourist attractions in Namibia

Prepare for and provide customer care in a hospitality establishment

Implement procedures for lost and found items in a hospitality establishment

Follow workplace health, safety and hygiene procedures in a hospitality establishment

Dispose of waste in a hospitality establishment

Demonstrate general cleaning techniques for premises and equipment in a hospitality establishment

Conserve resources and report maintenance requirements in a hospitality establishment

Conduct basic oral and written workplace communication in English in a hospitality establishment

Apply knowledge of jobs and career pathways in the hospitality industry in establishing a career plan

Conduct basic workplace oral communication in an Asian, African or European language other than English in a hospitality establishment