This unit standard specifies the competencies required to demonstrate more advanced  word processing skills to perform administrative duties in an office environment.

This unit standard will equip you with the skills and knowledge in producing desktop publishing document, format,edit and printing publishing documents and well as manage shapes and graphics.

This unit standard is intended for those who demonstrate advanced word processing skills to perform administrative duties in an office environment. People credited with this unit standard are able to develop advanced keyboarding and typing skills; produce, format and edit a word processing document; and manage word processing documents.


Please find the old question paper here.

This unit standard is intended to equip you with the skills to pack, monitor and maintain stock levels; maintain stock control records; and prevent stock damage and wastage.

Holders of this qualification are able to:  113 Coordinate own work schedule with that of others to achieve team goals as part of office procedures  116 Monitor and maintain stock levels in an office environment  117 Demonstrate more advanced word processing skills to perform administrative duties in an office environment  118 Produce a presentation document as part of office procedures  119Produce a basic document in a desktop publishing application as part of office procedures  120 Operate the advanced functions of a spreadsheet application as part of office procedures  121 Plan and write office documents to facilitate communication flow as part of office procedures  OA01 Provide an efficient and secure reception services

To be able to produce a desktop publishing document; format publishing document; edit and print publishing document; and manage shapes and graphics.