This qualification recognises people who have the competencies required to
indicate the role of a team leader ensuring that a team meets and organisation’s
standards, motivate a team, supervise customer service standards, sales
performance, stock counts, housekeeping and hygiene in a store,
implementation of loss control measures, Point of Sale Operations and
promotional activities, apply the budget function in a business unit, interpret
basic financial statements, conduct a formal meeting, induct new members into
a team, demonstrate basic understanding of labour legislation the impacts on a
business unit, and describe and apply the management functions of an
organization.
This qualification recognises people who have the competencies required to
define the core concepts of the wholesale and retail environment, apply theft,
fraud and safety control measures in a Wholesale and Retail Outlet, build
customer relations in an operational unit, explain the factors that impact on the
bottom line of a Wholesale and Retail unit, apply knowledge of self and team in
order to develop a plan to enhance team performance, apply occupational
health, safety and environmental principles, demonstrate knowledge of products
in own area of operation in a Wholesale and Retail environment, communicate
in an assertive manner with clients and fellow workers, conduct a structured
meeting, motivate and build a team, and prioritise time and work for self and
team.
- Trainer: selma henok
Welcome to NTA and NVTC WIL Mentors' TEST. This is an online pre-mentorship test for potential mentors, testing your knowledge and skills for you to demonstrate required competences in wholesale and retail operations.
You are selected because you have met the selection criteria:
1. you are in possession of qualifications not related to Wholesale and Retail but have relevant experience of 5 years or more and/ or
2. You are in possession of a grade 10 or 12 qualification with no further qualification in wholesale but has 10 years relevant experience, and
3. Both the employer and the Training provider, we believe in your ability to grow the work force through training and development.
We are giving you this opportunity to grow in a new exciting career and succeed as a professional with us.
This qualification recognises people who have the competencies required to define the core concepts of Wholesale and Retail, complete basic business calculations, count stock for a stock-take, move, pack and maintain stock in a distribution centre/warehouse, pick stock in a distribution centre or warehouse, maintain a safe and secure environment in a distribution centre, apply in-bound Contact Centre Distribution within a commercial environment, dispatch Stock, uplift stock for return, maintain and adapt oral communication, write and present information for a defined context, Use language and communication in occupational learning programmes, access and use information from texts, use mathematics to investigate and monitor the financial aspects of personal and community life, demonstrate understanding of rational and irrational numbers and number systems, identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts, apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems, and work with a range of patterns and functions and solve problems.
This qualification leads vertically to National Vocational Certificate in Wholesale
and Retail: Frontline Supervision Level 3, as well as National Vocational
Certificate in Wholesale and Retail Merchandiser (Level 3). Through
participating in training and demonstrating competence at the prescribe levels
or through RPL (Recognition of Prior Learning).
- Trainer: selma henok
- Trainer: Jonnatan Johannes
- Trainer: sylvia johannes
- Trainer: imene nghipandulwa
- Trainer: gerson nghishiimwene