Purpose 

This qualification recognises people who have, or wish to have the competencies required in the administration function of an organisation. It is awarded to people who have demonstrated the skills, knowledge and attitude required to perform administrative tasks related to coordinating work schedules; monitoring and maintaining stock levels; demonstrating advanced word processing skills; producing presentation documents; producing basic documents in a desktop publishing application; operating basic functions of a spreadsheet application; providing efficient and secure reception services; and planning and writing office documents to facilitate communication flow as part of office procedures. 

This qualification is intended to enhance the provision of service within the field of administration in all business sectors and leads to the National Vocational Certificate in Business Services (Office Administration) (Level 4).