Level 3

This unit standard specifies the competencies required to demonstrate more advanced word processing skills to perform administrative duties in an office environment. It includes producing of a more advanced word processing document at a minimum speed of 35 words per minute and checking the accuracy of the document. This unit standard is intended for those who work in an office environment.0

This unit standard specifies the competencies required to operate the advanced functions of a spreadsheet application as part of office procedures. It includes creating spreadsheets, customising basic settings, formatting spreadsheets, incorporating objects and charts in a spreadsheet and printing a spreadsheet. This unit standard is intended for people working in an office environment.

This unit standard specifies the competencies required to operate the advanced functions of a spreadsheet application as part of office procedures. It includes creating spreadsheets, customising basic settings, formatting spreadsheets, incorporating objects and charts in a spreadsheet and printing a spreadsheet. This unit standard is intended for people working in an office environment.

Office Administration at Gobabis Vocational Training Centre

Overview of Office Administration

Office administration is a crucial field that encompasses a variety of tasks and responsibilities aimed at ensuring the smooth operation of an office environment. At the Gobabis Vocational Training Centre, the Office Administration program is designed to equip students with essential skills and knowledge necessary for effective office management. This includes understanding administrative procedures, managing office resources, and utilizing technology to enhance productivity.

The curriculum focuses on developing competencies in areas such as communication, organization, time management, and customer service. Students learn how to handle correspondence, maintain records, manage schedules, and support various business functions. The training emphasizes practical experience alongside theoretical knowledge, preparing students for real-world challenges in administrative roles.

Expectations for Level 3 Students

As Level 3 students in the Office Administration program at Gobabis Vocational Training Centre, individuals are expected to demonstrate a higher level of proficiency and independence in their work. Key expectations include:

1. Advanced Administrative Skills: Students should be able to perform complex administrative tasks with minimal supervision. This includes drafting reports, managing databases, and coordinating meetings.

2. Effective Communication: Proficiency in both written and verbal communication is critical. Students must be able to communicate clearly with colleagues and clients, demonstrating professionalism in all interactions.

3. Problem-Solving Abilities: Level 3 students are expected to identify issues within the office environment and propose viable solutions. This involves critical thinking and decision-making skills.

4. Team Collaboration: Working effectively as part of a team is essential. Students should contribute positively to group projects and support their peers in achieving common goals.

5. Technology Utilization: Familiarity with office software applications (such as word processing, spreadsheets, and presentation tools) is vital. Students should be adept at using technology to streamline processes.

6. Customer service orientation: Understanding the importance of customer service in an office setting is crucial. Students should be prepared to interact with clients professionally and address their needs effectively.

Unit Standards for Office Administration Level 3

The Office Administration program at Gobabis Vocational Training Centre includes several unit standards that outline specific competencies students must achieve by the end of their training. These unit standards typically cover:

1. Teamwork in an Office Environment (113)
2. Word Processing skills (117)
3. Office Applications vs Office Documents (121)
4. reception Services (1791)
5. Monitoring and and maintaining stock levels (116)
6. Human Resource Support Functions
7. Project Management Basics
8. Use of Technology in Office Environments

Each unit standard provides a framework for assessing student performance and ensures that graduates possess the necessary skills required by employers in various sectors.

In summary, the Office Administration program at Gobabis Vocational Training Centre prepares students for successful careers by providing them with comprehensive training that meets industry standards while fostering essential soft skills needed for effective workplace performance.

Purpose 

This qualification recognises people who have, or wish to have the competencies required in the administration function of an organisation. It is awarded to people who have demonstrated the skills, knowledge and attitude required to perform administrative tasks related to coordinating work schedules; monitoring and maintaining stock levels; demonstrating advanced word processing skills; producing presentation documents; producing basic documents in a desktop publishing application; operating basic functions of a spreadsheet application; providing efficient and secure reception services; and planning and writing office documents to facilitate communication flow as part of office procedures. 

This qualification is intended to enhance the provision of service within the field of administration in all business sectors and leads to the National Vocational Certificate in Business Services (Office Administration) (Level 4).