This course is intended to provide knowledge and skill in office administration. It describes what skills and knowledge a trainee will possess upon completion of the curriculum.
The prime objectives of this course are to:
- gain knowledge and skills of handling office mails;
- Develop a customer-centric service attitude and mindset and improve interpersonal skills.
- Implement verbal and written communication approaches to communicate effectively and present information in a more effective manner.
- Apply techniques of managing diaries and securing records in an office environment.
operate and maintain office equipment; and
- Demonstrate knowledge and skills when recording financial documents in an office environment.
- Trainer: Laina Festus