This qualification recognises people who have, or wish to have the 
competencies required in the administration function of an organisation. It is 
awarded to people who have demonstrated the skills, knowledge, and attitude 
required to perform administrative tasks related to coordinating team projects; 
monitoring customer services; planning and organising meetings; organising 
events; organising travel arrangements; demonstrating complex word 
processing skills; monitoring office record filling system; and presenting 
information in a report as part of office procedures.  
This qualification is intended to enhance the provision of service within the field 
of administration in all business sectors.