National Vocational Certificate in Business Services (Office Administration) (Level 1)
Level of qualification: 1
Compulsory
Elective
level 1 credits available 80
minimum totals required 80
Body responsible for the qualification: Namibia Training Authority through the Financial and Business Services Industry Skills Committee
Other bodies whose unit standards are included in the qualification: None
1 Purpose
This qualification recognises people who have, or wish to have the competencies required in the administration function of an organisation. It is awarded to people who have demonstrated the skills, knowledge and attitude required to perform basic office administration tasks that involves communicating effectively with colleagues and clients; filing and retrieving of documents; applying knowledge of the organisation; using of office equipment; and demonstrating basic word processing skills in performing office administration duties. They further have a good understanding of fundamental computer literacy skills, basic numeracy skills, financial literacy skills, entrepreneurship skills, and knowledge of HIV and AIDS and workplace health and safety.
This qualification is intended to enhance the provision of entry-level service within the field of administration in all business sectors and leads to the National Vocational Certificate in Business Services (Office Administration) (Level 2).
2 Regulations for the qualification
2.1 Summary of qualification requirements
The entry requirement for this qualification is the ability to demonstrate basic communication skills in the English language and numeracy.
This qualification will be awarded to people who are credited with 80 credits and have met the requirements of the compulsory sections.
2.2 detailed qualification requirements
Compulsory
All the unit standards listed below are required.
FIELD: Business, Commerce and Management Studies
Subfield: Business Services
Domain: Office Administration
AND
FIELD: Physical, Mathematical and Computer Sciences
Subfield: Information Communication Technology
Domain: Computing Fundamentals
AND
FIELD: Physical, Mathematical and Computer Studies
Subfield: Numeracy
Domain: Foundation Numeracy Skills
Unit Standard Title
Level 1
Credits 1153
Apply basic numeracy skills in a workplace environment
AND
Unit Standard Title
Level 1
Credits 91
Communicate effectively with colleagues and clients in an office environment
Follow effective work practices in an office environment
93 Demonstrate basic word processing skills to perform administrative duties in an office environment
95 File and retrieve documents in an office environment
96 Apply knowledge of an organisation to respond to basic customer enquiries in an office environment
97 Demonstrate and apply knowledge of office equipment
98 Demonstrate knowledge of teamwork
Unit Standard Title
Credits 1156
Apply fundamental computer literacy skills
AND
FIELD: Health Sciences and Social Services
Subfield: Core Health
Domain: HIV and AIDS awareness
Unit Standard Title
Credits 1155
Demonstrate basic awareness of HIV and AIDS
AND
FIELD: Health Sciences and Social Services
Subfield: Preventive Health
Domain: Occupational Health and Safety
Unit Standard Title
Credits 1157
Demonstrate basic knowledge of workplace health and safety
AND
FIELD: Business, Commerce and Management Studies
Subfield: Business Development
Domain: Entrepreneurship
Unit Standard Title
Credits 1158
Apply basic entrepreneurship skills
AND
FIELD: Communication Studies and Languages
Subfield: Communication Skills
Domain: Foundation Communication Skills
Unit Standard Title
Credits 1150
Apply basic reading skills in a workplace environment
Credits for any version of a unit standard of the same identification number will be recognised in the award of this qualification.
Special arrangements
Providers seeking registration and/or accreditation to deliver this qualification must meet the following special arrangements:
1. Providers involved in the assessment of this qualification and the associated unit standards must comply with the national assessment framework for the VET system up to and including level 5 of the National Qualifications Framework.
Assessment arrangements apply to all occupations and industries which are encompassed in the vocational education and training sector.
2. Providers of this qualification and the associated unit standards must be registered and/or accredited.
3. Providers of this qualification and the associated unit standards must have access to all equipment and facilities detailed in the tools and equipment list of the relevant training program.
4. Competencies covered in this qualification may be assessed through Recognition of Prior Learning (RPL).
5. Further relevant information and documentation may be accessed through:
Namibia Training Authority
Rand Street
Khomasdal
Namibia
Telephone number: 061 - 2078 550
Facsimile number: 061 - 2078 551
Web: www.nta.com.na
5 Transition arrangements
5.1 Non National Qualifications Framework transition
None.
Q0040 V2.0
©Namibia Qualifications Authority 5
5.2 National Qualifications Framework transition
Version 2
This qualification was updated and issued as Version 2 in 2018.
This version reflects changes in titles, levels and credits to unit standards arising from the Review of the Business Services (Office Administration) qualification conducted in 2013-2016. Any version of a unit standard contained within this qualification which retains its original unit standard identification number will continue to meet the requirements of this qualification.
Version 1 of this qualification will not be awarded as from 31 December 2020. People currently enrolled in training which is based on Version 1 of this qualification are advised to transfer their existing credit awards to this version of the qualification at any time during 2019 and beyond.
People holding the earlier version of this qualification will continue to have their qualification recognised within the Finance and Business Services industry in terms of meeting relevant career and further learning entry and/or progression requirements