This qualification recognises people who have the competencies required for performing basic information and communication technology tasks. it is awarded to people who have demonstrated the skills and knowledge required to recognise PC equipment and Accessories

perform desktop publishing, identify and utilise operating system components, use basic word processing, use basic spreadsheets, use basic internet and email applications, use basic presentation, demonstrate an understanding of database architecture and functions, perform advanced spreadsheet functions, perform advanced word processing, perform advanced presentation, describe software for personal computers. They further have a good understanding of providing basic first aid; apply basic reading skills in a workplace environment; interact with others in a workplace environment; use workplace document; demonstrate basic awareness of HIV and AIDS, demonstrate basic knowledge of workplace health and safety, and apply basic entrepreneurship.

The entry requirement for this qualification is an ordinary level certificate or equivalent qualification and the ability to demonstrate basic communication skills in the English language and basic numeracy. This has been done in order remove barriers of formal educational prerequisites.

This qualification leads vertically to National Vocational Certificate in Information and Communication Technology (Computer System Support) (Level 3) through participating in full time study at an accredited training provider or through RPL (Recognition of Prior Learning).