This unit standard is intend for those who present information in a report format as part of an office environment. People credited with this unit standard are able to identify and gather information related to report of a selected business; and compile a report in line with business requirement. This unit standard is intended for people who carry out administrative functions in an office environment.

This unit standard is intended for those who monitor an established office record filing system. People credited with this unit standard are able to create, monitor and update a filing system; maintain security of filing system; and review current records management system. This unit standard is intended for people who carry out administrative functions in an office environment.

This unit standard is intended for those who organise events as part of office procedures. People credited with this unit standard are able to identify the date, venue and time for event; arrange of programme, venue and catering facilities; make travel, car hire and accommodation arrangements; prepare promotional and advertising material; and distribute promotional and advertising materials for an event. This unit standard is intended for people who carry out administrative functions in an office environment.

This unit standard is intended for those who demonstrate complex word processing skills to perform administrative duties in an office environment. People credited with this unit standard are able to develop complex keyboarding and typing skills; produce, format and edit word processing document; take dictation; and convert dictation into final text. This unit standard is intended for people who carry out administrative functions in an office environment.