This unit standard is intended for those who operate the basic functions of a spreadsheet application as part of office procedures.

This unit standard is intended for those who provide an efficient and secure reception services. People credited with this unit standard are able to explain and describe the receptionist functions and responsibilities; provide reception services; and explain requirements for maintaining a safe and secure reception area in an office environment.


This unit standard is intended for those who operate the basic functions of a spreadsheet application as part of office procedures. People credited with this unit standard are able to create spreadsheets; customise basic settings in spreadsheets; edit and format spreadsheet documents; incorporate objects and charts in spreadsheet document; and print spreadsheet in a print preview mode. 

This unit standard is intended for people who carry out activities that requires application of spreadsheet in an office environment.

This unit standard is intended for those who plan and write office documents to facilitate communication flow as part of office procedures. People credited with this unit standard are able to plan document; draft document; review document; and finalise document. The unit standard is intended for people who carry out administrative functions in an office environment.

This unit standard is intended for those who plan and write office documents to facilitate communication flow as part of office procedures. People credited with this unit standard are able to plan document; draft document; review document; and finalise document. The unit standard is intended for people who carry out administrative functions in an office environment.