This unit standard is intended for those who provide an efficient and secure reception
services. People credited with this unit standard are able to explain and describe the
receptionist functions and responsibilities; provide reception services; and explain
requirements for maintaining a safe and secure reception area.
- Trainer: Miriam Hikumwah
Purpose
This unit standard is intended for those who operate the basic functions of a
spreadsheet application as part of office procedures. People credited with this unit
standard are able to create spreadsheets; customise basic settings in spreadsheets; edit
and format spreadsheet documents; incorporate objects and charts in spreadsheet
document; and print spreadsheet in a print preview mode.
This unit standard is intended for people who carry out activities that requires application
of spreadsheet in an office environment.
This unit standard is intended for those who demonstrate advanced word processing
skills to perform administrative duties in an office environment. People credited with this
unit standard are able to develop advanced keyboarding and typing skills; produce,
format and edit a word processing document; and manage word processing documents.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who produce a basic document in a desktop
publishing application as part of office procedures. People credited with this unit
standard are able to produce a desktop publishing document; format publishing
document; edit and print publishing document; and manage shapes and graphics.
This unit standard is intended for people who carry out activities that require
documents produced using a publishing application in an office environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who coordinate own work schedule with that of
others to achieve team goals as part of office procedures. People credited with this
unit standard are able to develop own work schedule to achieve team goals, and
coordinate own work schedule with the team.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who monitor and maintain stock levels in an
office environment. People credited with this unit standard are able to pack, monitor
and maintain stock levels; maintain stock control records; and prevent stock damage
and wastage.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Toivo Nanghonga