This unit standard specifies the competencies required to interact with others in a workplace environment. It includes oral communication skills, non-verbal communication and communicating in team. This unit standard is intended for people requiring basic skills to interact with others in any workplace environment.

This unit standard specifies the competencies required to read basic workplace documents. This includes using lists, skimming to get ideas, scanning to find information and using tables. This unit standard is intended for people requiring basic reading skills to read workplace and comprehend documents.