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National TVET eLearning Portal
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  1. Courses
  2. VALOMBOLA - VTC
  3. VVTC OFFICE ADMINSTARTION
  4. Level 2

Level 2

Access and secure records as part of office procedures
Communicate information in an office environment
Complete routine financial documents in an office environment
Deliver a service to customer and provide feedback in an office environment
Demonstrate intermediate word processing skills to perform administrative duties in an office environment
Handle office mail in an office environment
Maintain a reception area in an office environment
Maintain office records on a database programme in an office environment
Manage a diary as part of office procedures
Operate and maintain office equipment as part of office operations
Process customer feedback as part of office procedures
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