The purpose of this
module is to apply knowledge of an organisation to
respond to basic customer enquiries in an office environment.
Purpose
How to work as a team
The purpose of this
module is to file and retrieve documents in an office
environment.
This unit standard is intended for those who demonstrate and apply of office equipment.
People credited with this unit standard are able to identify office equipment; and operate
equipment.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Miriam Hikumwah
This unit standard is intended for those who apply knowledge of an organisation to respond to basic
customer enquiries in an office environment. People credited with this unit standard are able to
identify key functions and departments of the organisation; and use information on the organisation to
respond to basic customer enquiries.
This unit standard is intended for people who carry out administrative functions in an office
environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who communicate effectively with colleagues
and clients in an office environment. People credited with this unit standard are able to
gather, convey and receive instructions and information in an office environment;
participate in meetings in an office environment; and complete relevant work related
documents.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who demonstrate basic word processing skills to
perform administrative duties in an office environment. People credited with this unit
standard are able to develop keyboarding and typing skills; produce a basic word
processing document; retrieve, format and edit a word processing document; use the
Help function in a word processing document; print a word processing document; and
check accuracy of document.
This unit standard is intended for people who carry out administrative functions in an
office environment.
- Trainer: Toivo Nanghonga
This unit standard is intended for those who follow effective work practices in an office
environment. People credited with this unit standard are able to plan and organise daily
work routine in an office environment; and demonstrate commitment and
professionalism in an office environment.
This unit standard is intended for people who carry administrative functions in an office
environment.
- Trainer: Toivo Nanghonga