This unit standard specifies the competency required to apply basic computing skills as part of front office operations. People credited with this unit standard are able to: demonstrate safe practice when using a computer; produce simple word processed documents; use basic internet and email applications; and maintain database or spreadsheet records.

This unit standard specifies the competencies required to demonstrate environmentally sound practices when conducting operations in an ecologically sensitive environment. It includes applying establishment policy and procedures to minimise damage to the environment, observing environmentally sound practices when driving off road and being aware of the relevant Namibian government and state-owned enterprises, nongovernmental organisations and international conservation organisations that are responsible for protecting Namibia’s natural environment. This unit standard is intended for those who work in the hospitality and tourism industry.

This unit standard specifies the competencies required to provide porter services in a hospitality establishment. People credited with this unit standard are able to: handle guests on arrival and departure; handle guest luggage; and promote products and porter services to customers.