Handle office mail in an office environment

Module Purpose:   To provide participants with the knowledge and skills to deliver a service to handle office mail effectively in an office   environment.  This includes the receiving, sorting and distributing of incoming mail and the receiving of outgoing mail.

Maintain a reception area in an office environment

Module Purpose:    To provide participants with the knowledge and skills to maintain a reception area in an office environment.  This involves implementing security procedures, cleaning the reception and maintaining displays in the reception area to promote the organization’s corporate image.

Theory Demo

Module Purpose:   To provide participants with the knowledge and skills to deliver a service to handle office mail effectively in an office   environment.  This includes the receiving, sorting and distributing of incoming mail and the receiving of outgoing mail.