LEVEL 2

Module Purpose:    To provide participants with the knowledge and skills to maintain a reception area in an office environment.  This involves implementing security procedures, cleaning the reception and maintaining displays in the reception area to promote the organization’s corporate image.

Module Purpose:   To provide participants with the knowledge and skills to deliver a service to handle office mail effectively in an office   environment.  This includes the receiving, sorting and distributing of incoming mail and the receiving of outgoing mail.